Never pay before verifying. Always run a full IMEI check and physical inspection before transferring any money. A legitimate seller will always be willing to wait while you check β a scammer won't.
Why Used iPhone Purchases Go Wrong
The used iPhone market is large, convenient, and full of genuine deals β but it's also a target for fraud. Common problems buyers encounter:
- Stolen devices β Blacklisted IMEI, won't connect to any carrier
- iCloud Activation Lock β Previous owner's Apple ID still active, phone is a paperweight
- Carrier-locked β Only works with one carrier, costs money and time to unlock
- Insurance fraud devices β Claimed as lost/stolen after sale, gets blacklisted later
- Spec misrepresentation β Wrong model, storage, or colour sold deliberately
- Water-damaged internals β Cosmetically fine but about to fail
- Refurbished sold as new β Replaced components with no warranty remaining
The Complete Pre-Purchase Checklist
Follow every step below, in this order. Don't skip steps β each one catches a different type of problem.
Phase 1: Before You Meet the Seller
Step 1 β Get the IMEI Upfront
Ask the seller for the IMEI number before agreeing to meet. Any legitimate seller can provide this easily by dialling *#06# on the device. If they refuse or can't provide it, that's an immediate red flag.
Step 2 β Run a Full IMEI Check Online
With the IMEI in hand, run a check before meeting:
- Use our free IMEI Checker for basic carrier and format validation
- For high-value purchases ($300+), use a paid service like IMEI.info ($1.99) for a full report including blacklist, FMI, warranty, and carrier history
Look for: Clean blacklist status, FMI disabled, no activation lock, and the carrier matches what the seller told you.
Step 3 β Verify the Model and Price
Cross-reference the seller's claimed model against what the IMEI reveals. The TAC code (first 8 digits of IMEI) identifies the exact model. If the seller says "iPhone 15 Pro" but the IMEI resolves to an iPhone 13, walk away.
Also check the current market value on platforms like Swappa, Back Market, or eBay sold listings. A price significantly below market value often signals a problem device.
Phase 2: At the Meeting β Physical Inspection
Step 4 β Verify the IMEI on the Device
Have the seller dial *#06# in your presence. The IMEI that appears on screen must match exactly the IMEI you checked online. This confirms you're looking at the same device β a common trick is to provide a clean IMEI from a different phone while selling a problematic one.
Also check: Settings β General β About β IMEI, and compare against the IMEI engraved on the SIM tray and printed on the box (if available).
If the IMEI on the device doesn't match the one provided to you beforehand, do not complete the purchase under any circumstances. This is a deliberate fraud attempt.
Step 5 β Confirm Find My iPhone is Disabled
This is the single most important physical check. Ask the seller to:
- Open Settings
- Tap their name at the top (Apple ID)
- Tap Find My
- Show you that Find My iPhone is OFF
If Find My is ON, ask them to turn it off before you pay. Better yet, ask them to sign out of iCloud entirely: Settings β [Name] β Sign Out. A signed-out device with no Apple ID is the safest state to receive a used iPhone in.
Step 6 β Insert Your Own SIM Card
Bring a SIM card from your own carrier and insert it into the phone. It should recognise your network within 30 seconds and be able to make a call. If it shows "SIM Not Supported" or "No Service," the phone is carrier-locked β and you'll need to factor in unlock costs (or walk away).
Step 7 β Check the Physical Condition
Inspect carefully under good lighting:
- Screen β Look for cracks, dead pixels, burn-in, and discolouration at edges (sign of prior screen replacement)
- Back glass / body β Dents, cracks, or deep scratches that may indicate significant drops
- Ports β Lightning/USB-C port should be clean, not corroded
- Buttons β All buttons (side, volume, silent switch) should click cleanly
- Cameras β Check for scratches on lenses; open Camera app and test all lenses including front camera
- Speakers / microphone β Play audio, make a test call
- Face ID / Touch ID β Test biometric unlock
Step 8 β Check Battery Health
Go to Settings β Battery β Battery Health & Charging. A healthy used iPhone should ideally show 85% or above. Below 80% means the battery is degraded and you may need a replacement soon (approximately $99 at Apple or $50β70 at a third-party shop). Factor this into your price negotiation.
Step 9 β Run a Diagnostic Check
Dial *3001#12345#* and press call to access Field Test mode β this gives detailed cellular signal data. Also go to Settings β Privacy & Security β Analytics & Improvements β Analytics Data and look for repeated crash logs, which can indicate hardware or software problems.
Step 10 β Verify Storage and Specifications
Go to Settings β General β About and verify:
- Model Number β Starts with M (new retail), F (refurbished), N (replacement), P (personalised)
- Capacity β Confirms the storage size matches what was advertised
- iOS Version β Should be current; outdated iOS can indicate issues updating
Phase 3: Completing the Purchase Safely
Step 11 β Use a Safe Payment Method
Always pay using a method that offers buyer protection:
- β Credit card (chargeback available if fraud discovered)
- β PayPal Goods & Services (buyer protection policy)
- β οΈ Bank transfer (possible but limited recourse)
- β Cash (no recourse whatsoever)
- β Cryptocurrency (irreversible, no protection)
- β Gift cards (a scam red flag β never pay this way)
If paying cash (e.g., local marketplace), meet in a public place such as a police station lobby, bank lobby, or busy coffee shop.
Step 12 β Get a Receipt
Ask for a written receipt including the seller's name, the device IMEI, agreed price, date, and a statement that the device is not stolen or under any finance agreement. This protects you legally if the device is later reported stolen by the seller after they've been paid.
Step 13 β Post-Purchase: Complete Setup Immediately
Set up the iPhone immediately. Create or sign in to your Apple ID and enable Find My iPhone. This registers the device to you and provides protection if it's lost or stolen going forward.
Red Flags Summary β When to Walk Away
- π©Seller refuses to provide IMEI upfront
- π©IMEI on device doesn't match IMEI provided
- π©IMEI check shows blacklisted or stolen
- π©Find My iPhone cannot be disabled during the meeting
- π©Price is dramatically below market value with no clear reason
- π©Seller is rushed, pressuring you to decide immediately
- π©Seller insists on cash or gift card only
- π©No original box or accessories with a "new" device claim
FAQ
Confirming Find My iPhone is OFF in the seller's presence. A carrier-locked phone can be unlocked. A blacklisted phone may be usable on Wi-Fi. But an Activation Lock with an uncooperative or unreachable previous owner makes the device completely unusable β and there's no legitimate workaround.
This happens when a seller reports the device as stolen after the sale to collect insurance, or when a device purchased on finance stops having payments made. This is why a written receipt and payment method with buyer protection are so important. Contact the seller first, then your payment provider to dispute the transaction. Also file a police report as this constitutes fraud.
Yes, significantly. Certified refurbishers (Apple Certified Refurbished, Back Market Certified, Swappa) vet devices, clear Activation Lock, provide warranties, and stand behind their sales. The price premium is often worth the reduced risk and the protection offered. Apple's own refurbished store offers devices with a full 1-year warranty and the option to add AppleCare+.